COMMERCIAL, INDUSTRIAL & HOSPITALITY REFRIGERATION SERVICES

You need refrigeration you can count on. PowerControl Industries delivers commercial, industrial and hospitality refrigeration services that protect your products and keep your site compliant. From cold room installs, cold storage maintenance plans to urgent breakdown repairs, our local team responds fast and gets it sorted without the hassle, throughout Mackay, Whitsundays and Regional Queensland.

REFRIGERATION SERVICES IN MACKAY, WHITSUNDAYS AND

REGIONAL QUEENSLAND.

When your business depends on cold storage to protect products, meet compliance requirements, and avoid costly downtime, PowerControl Industries delivers reliable, qualified refrigeration services across Queensland. From Mackay to Airlie Beach, Sarina to Moranbah, we support local businesses with high-performance systems that keep operations running.

No two commercial setups are the same. Some sites need rapid-response breakdown support. Others require efficient new installations or ongoing preventative maintenance. We work with supermarkets, bottle shops, healthcare clinics, cold storage warehouses, and more. Our team provides tailored servicing and repair solutions for cold rooms, display fridges, chilled and frozen storage, and temperature-sensitive units. Every job is backed by skilled technicians, responsive scheduling, and practical advice to help you avoid disruption. Explore our full range of refrigeration services below.

CUSTOM COLD ROOM DESIGN & INSTALLATION

Refrigeration should work with your team, not against them. That’s why our systems are built to support service flow, practical access, and day-to-day productivity.

PowerControl Industries delivers custom cold room installations designed to safeguard stock, maintain compliance, and keep your site running without interruption. From Mackay cafés and medical clinics to bottle shops and prep kitchens across regional Queensland, we design each system to align with your workflow, space constraints, and service demands.

Our cold rooms are purpose built to handle Queensland’s heat, humidity, and high usage environments. Airflow, energy use, and access points are planned from the ground up to ensure stable temperatures and efficient operations.

Services Available:

• Full cold room design and space planning

• Walk-in fridge and freezer installation for foodservice and retail

• Insulated panel construction with door sealing and hardware fit out

• System layout tailored to site flow and usage patterns

• Energy efficient system commissioning with airflow optimisation

• Refrigeration solutions for hospitality, healthcare, and commercial sites

• Advice on temperature zoning and compliance considerations

Warehouse interior showing tall racking shelves stocked with boxes and paint buckets, featuring wall-mounted industrial cooling fans for cold storage.

EMERGENCY

BREAKDOWN SUPPORT

When refrigeration fails, stock spoils, compliance is at risk, and service grinds to a halt. PowerControl Industries provides 24/7 emergency breakdown support across Mackay and regional Queensland to help hospitality and commercial sites recover fast.

Our technicians arrive equipped with common parts to resolve most issues on the spot, keeping your operations running safely.

Emergency callout packages are available with guaranteed response times for businesses that rely on refrigeration for food safety, medical storage, or temperature sensitive products.

Services Available:

• Urgent repairs for cold rooms, underbench and display fridges

• Support for restaurants, cafes, hotels, and venues

• Temperature and airflow recovery

Emergency Callout Packages

• 24/7 response with contracted callout timeframe

• Multi site response and compliance support

• After hours availability and critical fault resolution

MAINTENANCE & SYSTEM OPTIMISATION

Small issues turn into costly breakdowns without regular servicing. PowerControl Industries provides tailored preventative maintenance across Mackay and regional Queensland, helping businesses extend equipment life, reduce risk, and stay compliant.

We service cold rooms, bar fridges, prep units, and upright systems used in hospitality and commercial settings. Our technicians check refrigerant levels, test temperature control, clean airflow components, and inspect seals to maintain peak performance.

Remote monitoring is also available as an add-on for critical sites, with alerts and system trend tracking for early fault detection.

Services Available:

• Preventative servicing for cold rooms, prep fridges, and upright units

• Coil cleaning, airflow testing, and thermostat checks

• Temperature logging and compliance reporting

• Custom schedules for clinics, retail, and multi-site venues

• Remote performance monitoring and fault alert

DISPLAY, UNDER BENCH & UPRIGHT FRIDGE SERVICING

​When refrigeration slows down, so does your entire service. PowerControl Industries helps you avoid disruptions with scheduled servicing and performance checks for display, under-bench, and upright fridges used in hospitality and commercial settings across Mackay and regional Queensland.

A temperature drift in café prep fridges or worn seals in clinic coolers, these units take daily punishment and when they fail, food safety, stock integrity, and client service are all at risk. Our servicing supports restaurants, retail stores, healthcare sites, and venues with brand-agnostic diagnostics, cleaning, and component replacement that extend the life of your equipment.

Services Available:

Hospitality Environments

• Servicing for prep fridges, underbench coolers, bar and café display units and upright units.

• Condenser cleaning, airflow checks, and internal temperature calibration

• Door seal replacements and hinge alignment to reduce cold loss

• Noise and vibration diagnostics for service areas

• Scheduled servicing plans for multi-site operations

• Equipment inspections to identify faults before they affect performance

• Support for energy efficiency, compliance, and safe stock handling

Wide-angle view of an industrial warehouse with insulated cold storage rooms, yellow-framed access doors, and a high ceiling with steel beams and lighting.

COLD STORAGE MAINTENANCE

& SERVICING

Industrial cold storage failure isn’t an inconvenience. It’s a compliance risk, a stock loss, and a threat to your operation. PowerControl Industries provides preventative maintenance and servicing for large-scale cold rooms and freezer systems across Mackay and regional Queensland.

We work with food production facilities, warehouses, and remote mining camps to reduce risk, protect uptime, and stabilise refrigeration performance. Routine servicing helps prevent airflow blockages, compressor stress, and ice build-up that lead to system failure. Our technicians check refrigerant levels, clean coils and fans, and log temperature data to keep your operation audit-ready.

We understand large-scale cold storage layouts. We work across freezer warehouses, blast chillers, and refrigerated logistics hubs. Our programs are designed to suit the pace, pressure, and standards of industrial environments.

Services Available:

• Maintenance for industrial cold rooms, freezer storage, and blast chillers

• Coil, fan, and condenser cleaning for airflow and efficiency

• Refrigerant testing, pressure checks, and leak identification

• Seal inspections and insulation performance testing

• Temperature logging and compliance-ready service reporting

• Support for food production, logistics, cold storage warehousing, and mining industrial sites

REFRIGERATION FAQs

What is the difference between commercial and industrial refrigeration systems?

Commercial refrigeration systems are typically smaller and used in restaurants, grocery stores, and convenience stores. Industrial refrigeration systems are much larger and more complex, designed to handle heavy-duty cooling loads in industries like food and beverage, pharmaceuticals, and chemical manufacturing.

How often should I schedule maintenance for my refrigeration unit?

Regular maintenance is crucial for optimal performance. It's recommended to schedule quarterly maintenance checks for commercial units to ensure efficiency and prevent costly repairs.

What are the recommended storage temperatures for different types of perishable items?

Refrigerated food items are typically stored at temperatures between 1.7°C and 3.3°C, while frozen food is stored at temperatures of -18°C or below. Specific temperature requirements may vary for different types of products.

How can I improve energy efficiency in commercial refrigeration?

To enhance energy efficiency, consider investing in energy-efficient refrigeration units, ensuring proper insulation and sealing of doors, minimizing the frequency of door openings, using LED lighting, implementing temperature controls and automation systems, and conducting regular maintenance.

What should I do if my refrigeration unit isn’t cooling properly?

Temperature issues could be due to various factors like dirty condenser coils or faulty components. It's best to get a professional to assess the problem to avoid costly breakdowns.

Can Power Control Industries help with urgent fridge breakdowns after hours?

Yes. We offer 24/7 emergency breakdown support for all PCI clients, including commercial kitchens and remote mine site fridges. Contact Us to organise a tailored package.

Can Power Control Industries install refrigeration in new commercial builds?

Absolutely. We work alongside builders and shopfitters to install cold rooms, under-bench systems, blast chillers, and more.

How does Power Control Industries handle refrigeration servicing in remote FIFO or regional locations?

We deploy licensed technicians via FIFO or regional contractors, backed by remote diagnostic tools and local warehousing of common parts.

Can Power Control Industries integrate refrigeration systems into existing BMS or SCADA platforms?

Yes. Our industrial-grade controllers can interface with Building Management Systems or SCADA networks, allowing centralised monitoring and alerts.

How often should industrial refrigeration systems be audited for compliance and performance?

Every 6–12 months is standard. PowerControl Industries provides full audit reports with thermal mapping, energy efficiency scores, and repair recommendations.

How often should refrigeration equipment be test and tagged?

Test and tag frequency depends on your workplace environment and risk level. In most commercial settings, equipment should be tested every 6 to 12 months. Higher-risk environments, such as workshops or hospitality, may require more frequent testing. We can assess your site and set a tailored tagging schedule to meet compliance standards. Contact us to arrange an assessment.

What’s the difference between Ammonia and HFC systems for large-scale industrial refrigeration?

Ammonia systems are more efficient for large plants but require strict handling. PowerControl Industries advises on best-fit systems based on scale, safety, and sustainability targets.